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Sponsors

Accelerated Service International (ASI)

777 Corporate Drive
Mahwah, NJ 07430
T: 800-242-7316
F: 201-622-1833
www.ase-profits.com

Accelerated Service International has been focusing on automobile dealerships and the agents who serve them, for over 20 years. We’ve built our reputation on tailoring our expertise to fit the business needs of our clients with innovative finance products and superior service.

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Allstate Dealer Services

1776 American Heritage Life Drive
Jacksonville, FL 32224-6687
T: 800-621-4871
F: 904-992-3070
www.allstatedealerservices.com

Allstate Dealer Services (ADS), a member of the Allstate Corporation, is an A rated company with over 20 years of experience in the automotive industry.  ADS is committed to providing a full suite of Allstate branded F&I products, services, and programs that protect consumers and generate revenue for our partners. ADS has a nationwide reach of nearly 200 independent agents who supply Allstate branded products to hundreds of dealerships across the U.S.  Under the ADS umbrella are five separate entities that provide services for all of its products.  Over the past two years ADS has enjoyed unprecedented financial success and is on track to post impressive numbers again in 2012.

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Alpha Warranty Services

PO Box 593
Draper, UT 84020
T: 800-662-5519
www.alphawarranty.com

Alpha Warranty Services, lnc. is dedicated to offering the finest vehicle protection products available on the market. We are dedicated to offering fast, reliable service of superior quality to their agents, dealers and contract holders alike. To top it off, all AWS programs are fully insured by Assurant Insurance Group. Alpha Warranty Services truly is “The Reliable Source for your Automotive Needs.”

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American Guardian Warranty Services, Inc.

800 Roosevelt Rd, Ste E-300
Glen Ellyn, IL 60137
T: 800-579-2233
www.agwsinc.com

American Guardian is an innovative provider of F & I programs and administration services for dealers and marketers offering vehicle service agreements, limited warranties and a variety of vehicle protection products across the United States. American Guardian supports an independent agent network and marketers who provide dealers with exceptional products and services in the automotive, RV, marine and power sports industry.

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Association of Independent General Agents (AiGA)

5100 Thompson Terrace, Suite B
Colleyville, Texas 76034
T: 817-428-2434
www.aiga.net

The Association of Independent General Agents (AiGA) will pursue all venues that aid in the development of the independent agent distribution system. To this end, AiGA, in concert with the Association of Finance & Insurance Professionals, will provide products and services that benefit its constituents and dealer clients, address issues relating to inter- and intra-industry matters, bolster relationships with the providers of aftermarket products and programs, and serve as an advocate for legal, legislative, consumer, and media issues that impact the automobile business in general and the agent corps specifically.

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AUL Administrators

1250 Main Street, Suite 300
Napa, CA 94559
T: 800-826-3207
www.aulcorp.com

AUL founded the Original Any-Year Any-Mileage ® service contract in the industry over two decades ago, and we continue to fulfill our mission in providing leadership for this industry. AUL’s mission is to be the premier national service contract administrator, as measured by any quantifiable business activity.

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AutoXcel

272 N. Front Street
Suite 220
Wilmington, NC 28401
T:  877-340-4227
autoxcel.net

AutoXcel Corporation provides an array of F&I products including interior/exterior appearance, multi-protection products, cosmetic wheel, tire and wheel repair, windshield, GAP and other valuable programs. AutoXcel is committed to providing programs and products at a low cost with real customer value. AutoXcel constantly seeks the next combination of benefits that helps agents and dealers make a profit while delivering knowledgeable support and customer response. Headquartered in Wilmington, NC, AutoXcel programs are insured and backed by A rated, state licensed, insurers. AutoXcel products and Benefits are offered to dealers through a network of independent agents. Our agents are our customers.

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Bi-Auto PriorityPay

280 Plandome Road
Manhasset, NY 11030
T: 800-927-SAVE(7283)

www.biweekly.com

Economic Advantages Corporation introduces Bi-Auto PriorityPay, our new Biweekly Rolldown program. Servicing multiple debts…from autos and RV’s to mortgages, credit cards, student loans and more…with just one electronic debit schedule which can be Biweekly, Weekly, Monthly or Twice-Monthly. And the First Payment can be charged to a credit card for easy start. Total debt can be reduced by 10-20 years with thousands saved in interest…and additional commissions paid to Agents and Dealers!

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Cal-Tex Protective Coatings

Corporate Headquarters
7455 Natural Bridge Caverns Rd.
Schertz, TX 78154-3210
T: 800-772-3131
www.ctpc.com

For over 25 years, Cal-Tex has manufactured and distributed Environmental Protection products and detail chemicals to thousands of automotive dealers across the United States. In addition to car care products; Cal-Tex offers rust proofing, undercoating, anti-theft product such as ATP Window Etch, and Shadow Mark. We distinguish ourselves by providing the highest quality products, best-in-class service, and strongest product warranties in the industry.

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CareGard Warranty

1900 Champagne Boulevard
Grapevine, TX 76051
T: 800-856-0990
www.afgcompanies.com

CareGard administers and underwrites all of the F&I products and services an agency needs to be successful in the Automotive marketplace, including a complete portfolio of fully insured F&I  products,  A to Z training, reinsurance services, integrated technology and best in class claims administration available 24/7/365. Just ask our agents.

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Central States Health & Life Co. of Omaha

1212 North 96th Street
Omaha, NE 68114
T: 800-826-6587
www.cso.com

Founded in 1932, Central States Health & Life Co. of Omaha (CSO) pioneered what was then called Deferred Payment Health & Accident Protection. Through the years, CSO has experienced solid and consistent growth, becoming a leading writer of credit insurance. With the expanded ability of financial institutions to offer debt cancellation products to their customers, we developed our debt cancellation programs, adding yet another offering to our product portfolio.

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Century Automotive Service Corporation

10555 Montgomery NE Bldg 2
Suite 120
Albuquerque, NM 87111
T: 888-338-0389
F: 505-872-2122
www.swds.net

Century Automotive Service Corporation, a member of SouthWest Dealer Services Group, has been servicing auto dealerships for over 20 years, via 10 divisional offices and a support staff of over 300 dedicated professionals. Century Automotive is proud to offer their clients “accessible expertise” in the development and formation of custom Vehicle Service Contract and Certified Programs. Century offers best in class claims and financial administration, while processing nearly a million annual contracts for over 1,000 dealer clients. They are leading the way as industry experts in providing the most cost-efficient reinsurance solutions. The combination of the various products and programs available to dealers to offer to their customers, along with the reinsurance options, makes it an ideal solution to increase profitability.

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Classic Products

106 State Street East
Oldsmar, FL 34677
T: 800-930-4633
www.classictrak.com

Founded in 1984, Norman & Company, Inc./Classic Products markets and administers an extensive line of programs including GAP Waivers, Tire & Wheel, Key/Fob Replacement, and Theft/Etch programs. Reaching franchise and non-franchise dealers, powersports, RV, BHPH dealers and lenders through independent general agents. Classic maintains a reputation for quality programs and service.

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CNA National Warranty Corporation

4150 North Drinkwater Blvd
Suite 400
Scottsdale, AZ 85251
T: 800-345-0191
www.cnanational.com

Founded in 1982, CNA National is dedicated to providing automobile dealers with the finest programs and the highest level of service. We pay claims on average within two days or less after receipt of all paperwork and even faster with QuikPaySM, our credit-card payment process. Our Claims Department is staffed with ASE-certified adjusters (including many ASE Master Technicians), many of whom have service department backgrounds, with nearly 2,000 years of combined dealership experience!

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Crestcom International

6900 E. Belleview Ave. #300
Greenwood Village, CO 80111
T: 888-CRESTCOM
www.crestcom.com

Crestcom franchisees market and deliver training in the areas of sales, recruiting, customer service and particularly management skills development. Each month, thousands of executives and managers from over 150 major cities in nearly 50 countries participate in Crestcom training. This award-winning training is available in 25+ language versions.

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Customer Service Center, Inc. (CSCI)

PO Box 19340
Kalamazoo, MI 49019
888-640-2540
www.cscionline.com

Customer Service Center, Inc. is a specialty administrator located in Kalamazoo, Michigan. CSCI specializes in customized GAP programs for general agents serving any sales channel. Format options include dealer and agent reinsurance, advance acquisition incentive, and direct walkaway. Custom surcharge options include agent and dealer no chargeback. Submission options include P.E.N., Stoneeagle, and hard copy.

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Dealers Assurance Company (DAC)

Dent Wizard International

4710 Earth City Expressway
Bridgeton, MO 63044-3831
T: (800) 267-9369
www.dentwizard.com

Dent Wizard, the world leader in paintless dent removal, offers Ding Shield, a vehicle service plan designed to keep customer vehicles in ding and dent free condition for up to 5 years. Ding Shield is an excellent addition to any F & I menu, insured by a Best “A” rated insurance carrier, and an effective way for dealer’s to increase profitability and improve customer retention.

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Dent Zone

5100 N. O’Connor Blvd.
Suite 100
Irving, Texas 75039
T: 214-393-2200

www.dentzone.com

For twenty years, Dent Zone has set the pace for Paintless Dent Repair (PDR) product and service development by employing highly experienced professionals with over 75 years combined experience in the mobile repair industry. Established in 1991, Dent Zone began by offering PDR to insurance companies, dealerships and consumers on a state and regional basis. By 1998, the company had built the largest network of technicians, currently over 4,000 strong, and created the industry’s first PDR Protection Plan Service Contract. No other PDR service provider offers access to a larger coverage area or a more qualified network of fulfillment technicians.

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Driven Solutions

E-Credit Express

29108 Lorie Lane
Wixom, MI 48393
T: 855-525-8555
www.ecreditexpress.com

E-Credit Express is a patent pending, full service, completely automated, turnkey Lender Management Platform (“LMP”). The ECE Platform is completely housed with all processes, in one system which maintains a SSAE-16 Security Certification with auto redundancy. The ECE Platform processes, filters, scores and applies any and all credit decisioning rules electronically from any credit application for virtually any credit driven product.

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Entire Car Protection (ECP)

11210 Katherine’s Crossing
Suite 100
Woodridge, IL 60586
T: 800-323-3521
www.ecpinc.net

ECP Incorporated has served automobile dealers since 1969 and is an affiliate of Daubert Industries serving multiple industries since 1935. Today, ECP has agents throughout the United States, Mexico, Canada, South Africa and continues to expand world-wide. The ECP story in recent years has been one of expansion, in terms of new markets, new products and increased acceptance through professional training on existing products and services.

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F&I Administration Solutions

200 W. 22nd Street, Suite 271
Lombard, IL 60148
T: 630-925-4888
F: 630-925-4889
www.fiadmin.com

F&I Administration Solutions is the leading provider of software for the administration of automotive F&I products such as vehicle service contracts, GAP, prepaid maintenance, appearance protection, etch and more. The SCS Auto platform is a fully integrated, web-based solution that automates and streamlines the F&I product administration process. In addition, SCS Auto connects providers to dealers, agents and customers through its customizable dealer portal, its seamless integration with all leading DMS and menu systems and its real time mobile solutions.

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Fidelis Systems

181 E. Fairmount Ave.
Lakewood, NY 14750
T: 888-420-4426
www.fidelissys.com

The innovative leader in customer retention, Fidelis Systems is the industry’s only maintenance and retention program to offer fully integrated training and education to Agents and Dealers. The Fidelis Customer Loyalty Maintenance Program is completely web-based and the only one that offers Dealers 100% control of program pricing, benefits, and profits! The Fidelis CLMP is easy to use, easy to manage and provides complete reporting tools that offer proof to your Dealers that the system works. Unlike other programs on the market, Fidelis provides on-site installation, training, and follow-up support to both Agents and Dealers as part of our program.

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Global Tracking Communications

www.DealershipTracking.com

“Out Brand the Brand Leader” GPS Vehicle Tracking & Recovery + Family Member Safety. Marketed through Independent Agents to their Auto Dealership Clients.Dealership Custom Branding with Cross Marketing to support Sales & Service that creates long term Customer Retention. New Age Telematics’ Technology exclusive for New Vehicle Franchise Dealerships.

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GPW

Visit Website Here » Contact Information: Address: 2700 North Third Street Suite 3050 Phoenix, Arizona 85004-1129 T: 602-200-6900 www.gpwa.com About GPW GPW is the industry leader in services to the F&I marketplace. GPW assists agents in the design and management of reinsurance companies for their clients. GPW provides financial, tax and compliance services to over … Read More »

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GSFSGroup

1345 Enclave Parkway
Houston, TX 77077
T: 1-800-569-6536
www.gsfsgroup.com

Located in Houston, Texas, GSFSGroup® has serviced the automotive financial services industry for over 29 years with value-added products and services to include: Vehicle Service Contracts with all Obligor Structures, GAP, Credit Insurance, Tire & Wheel, Maintenance Program and Comprehensive Training Support. Visit gsfsgroup.com for more info.

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Impact Group

PO Box 398
Hopkinton, NH 03229
800-667-2614
www.theimpactgroup.com

Founded in 1988, The Impact Group is a software development team that services the retail automotive industry. Impact specializes in increasing profitability and customer satisfaction through cutting-edge web applications and an innovative approach to the F&I department. Impact’s programs include a robust F&I menu and reporting tool, certified DMS integration, e-rating, e-contracting, needs-driven sales tools, and legal compliance protection. Impact also provides custom development services for dealers, OEM’s, third party administrators, and general agents. For more information, please visit www.theimpactgroup.com.

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Innovative Aftermarket Systems (IAS)

12800 Angel Side Drive
Leander, TX 78641
T: 1-800-346-6469 x 8989
www.iasdirect.com

Innovative Aftermarket Systems (IAS) has been leading the aftermarket industry in developing superior aftermarket programs and revolutionary F&I software solutions for more than twenty-five years. Headquartered in Austin, Texas, IAS enjoys highly successful relationships with automotive dealerships nationwide and currently provides dealers the most competitive products in the marketplace. IAS programs are fully insured by Assurant Solutions.

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Interstate National Corporation

6120 Powers Ferry Rd NW, Suite 200
Atlanta, Georgia 30339
T: 678-894-3500
www.interstatenational.com

Interstate National Corporation, one of the nation’s largest independent providers of vehicle service contracts, offers producers thirty-five years of experience with over 3 million contracts sold and $1 billion in paid claims to over 1.5 million consumers. Interstate National partners with over 3,000 producers in the U.S. and Canada and has distributed over one-quarter of a billion dollars in underwriting gains and investment income.

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MaximTrak

950 West Valley Road
Suite 2802
Wayne, PA 19087
T:  800-282-6308
maximtrak.com

MaximTrak is the automotive, motorcycle, boat, RV, and power sports industry’s premier F&I Menu and Reporting Systems provider. MaximTrak is showcased in some of the largest OEM and Mega Dealer Groups. Our platform transforms the vehicle delivery process into a customer friendly program that converts conventional F&I wisdom into consistent, repeatable and sustainable results. As the industry’s premier F&I System Application, MaximTrak has been engineered for simplicity, speed, performance and compliance. MaximTrak’s flexible web-based design allows a variety of end-user applications and technologies to be integrated into one central platform. This meets the needs of Automotive Dealers, Insurance Companies, Administrators and Captive Finance Companies.

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Maximus Auto Group (MAG)

4010-A 18th St W
Bradenton, FL 34205-9169
T: 941-739-0044
www.maximusautogroup.com

Your product administrator is a long term business partner. You need a partner you can trust. One that provides you the support, compliance, security, experience and loyalty you need. Choose wisely; choose MAG a partner with the experience, expertise and knowledge to help you Maximize your business. Contact us today! (941) 739-0044

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MBPI

250 NE Mulberry
Lee’s Summit, MO 64086
T: 800-325-7484
mbpnetwork.com

MBPI is currently the Nation’s #1 ranked service contract provider. We have achieved this distinction by consistently providing superior customer service, terms, pricing and claims adjudication over our 30 year history. In addition, MBPI products are underwritten by First Colonial a member of the Allstate family of companies and we proudly boast an A+ rating with the Better Business Bureau.

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MenuVantage

800 N Magnolia Avenue Ste 350
Orlando, FL 32803
T: 877-636-8826
www.menuvantage.com

MenuVantage offers dealerships an easy to use, DMS integrated F&I Menu solution that helps you overcome today’s customer objections. Instead of simply presenting the standard brochure or product sheet, you’ll get custom sales tools that will help you sell your desired solutions and maximize your profits.

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Mosaic Compliance Services

P.O. Box 10621
Tampa, FL 33679
T:  813-221-2700
www.mosaic-compliance.com

Mosaic Compliance Services provides web-based, attorney-designed legal compliance services for automobile dealerships.  Services include policy deployment and verification, regulatory education, and specific product training.  Mosaic provides a broad range of services designed to compliment features provided by dealerships’ other vendors, turning isolated compliance tools into a complete and integrated compliance program.  The topics Mosaic addresses include: Regulation M, Regulation Z, Red Flags Rule, Safeguards Rule, Sexual Harassment, Discrimination, Adverse Actions, Fair Credit Reporting Act, Equal Credit Opportunity Act, Cash Reporting, Magnuson-Moss Warranty Act, Negative Equity, And more!

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NAC

575 Westar Crossing
Westerville, OH 43082
T: 800-548-1875
www.nacsolutions.com

NAC, a leader in sales and administration of top quality warranties and vehicle service agreement programs since 1984, provides the tools, training and innovative technology you want and need to succeed. Our outstanding support team responds with agility, flexibility, and a “can-do” attitude that ensures top profits for our clients!

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Nation Safe Drivers

800 Yamato Road, Suite 100
Boca Raton, FL 33431
T: 800-338-2680
www.nationsafedrivers.com

Nation Safe Drivers is one of the largest suppliers of auto-related, supplemental products since 1962. Our expertise is to develop and market specialty “niche” products, while also providing additional sources of revenue for your business. Our dedication to excellence is one reason we have the pleasure of working with thousands of insurance companies, agencies, automobile dealerships, finance institutions, associations, cellular phone companies and many other businesses throughout the country.

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National Automotive Experts (NAE)

14955 W. Sprague Rd. #200
Strongsville, Ohio 44136
T: 877-222-1645
www.nationalautomotiveexperts.com

National Automotive Experts (NAE) offers a full line of products, which include: Service Contracts (including a High Mileage, No Age Limit program), Warranty Forever™, Limited Warranties, Theft, Dent, Windshield, Paint/Fabric, Prepaid Maintenance, No Use No Lose™ (A Service Contract Refund Program) Gap, T&W, Key and more. Most products offered are reinsurable to the dealer or the agent. NAE offers competitively priced products backed by an “A” rated insurance carrier.

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Nitrofill

3750 Park Central Blvd. N
Pompano Beach, FL 33064
T: 954-970-1691
www.nitrofill.com

NitroFill’s popular and profitable “Tire Inflation Maintenance” customer retention programs help dealers’ leverage the only service every vehicle requires every month into service drive traffic. NitroFill combines the fuel and environment saving benefits of nitrogen tire inflation with Tire & Wheel and Auto Club benefits, as well as state-of-the-art customer contact and retention tools, to provide a high value, high profit product that benefits consumers, dealers and our agents.

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Old Republic Insured Automotive Services, Inc. (ORIAS)

8282 South Memorial Dr.
Suite 202
Tulsa, OK 74133
T: 800-331-3780
www.orias.com

Since 1974, Old Republic Insured Automotive Services, Inc. (ORIAS) has been a leading provider of aftermarket products to Agents and dealerships throughout the United States.  ORIAS is a full service marketing and administrative company specializing in vehicle service contracts (VSC), mechanical breakdown insurance (MBI) and guaranteed asset protection (GAP).  Our plans are fully insured by Old Republic Insurance Company, which is rated A (Excellent) by A.M. Best Company (as of December 31, 2011).

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2012 Advisory Board

Greg Arroyo
Executive Editor, F&I and Showroom and Advisory Board Chair

Joe Becker
President & Chief Executive Officer, CNA National Warranty Corporation

John Braganini
Principal, Great Lakes Companies

Bob Corbin
President & CEO, Innovative Aftermarket Systems

Randy Crisorio
President & CEO, United Development Systems

Dave Duncan
President, Safe-Guard Products

David Frisbie
Owner, Profit Portfolio

Johnny Garlich
President, Deliveries on Demand

Rick Kurtz
Vice President - Dealer Sales, Protective Asset Protection Division

John Luckett
SVP Sales & Marketing - First Extended, Resource Dealer Group

Mark Mishler
CEO, Interstate National Corporation

Ronald J. Reahard
President, Reahard & Associates

Bob Sparks
CEO, Maximus Auto Group

Mark Thorpe
President, The Impact Group

Mark Trahan
Division President, Simoniz USA