2019 Advisory Board

Chairman

Randy Crisorio

Randy Crisorio

President and CEO
United Development Systems Inc.

Randy Crisorio grew up in the suburbs of Chicago and has been active in the automotive industry since 1973. His retail career began with a very large and storied Chevrolet dealership immediately following active duty in the Marine Corps. While rising through the ranks throughout the ’70s, which included relocating to Clearwater, Fla., he was lured away by one of the industry’s most prominent F&I companies. Advancing quickly, he soon assumed responsibility for business development for the Eastern United States through a staff of regional managers.

In 1982, with a solid foundation and a great attitude, he drew upon all of his business experience and stepped up to form UDS, an F&I performance company. Now, more than 36 years later, UDS has assumed a leadership role in F&I performance nationally. Among his professional accomplishments are:

  • Authored the “Unique F&I Selling System — AutoMenu and its Certification Process.”
  • Authored “Complete Five-Day F&I Certification Program.” Authored one of the first F&I ethics and compliance programs in the United States.
  • Authored numerous automotive sales development seminars.
  • Keynote or guest speaker for numerous groups in North America and Europe relating to F&I and front-end dealer- ship operations.
  • Well-versed in automotive related reinsurance applications.
  • Now leads an organization that has been cast as the No. 1 F&I training company in the United States by dealer- ship vote, year after year, since the inception of voting, plus a top-rated F&I compliance training provider the past four years.
  • Served as Agent Summit advisory board chairman 2013–’19.
Advisory Board

Adam Barocio

Adam Barocio

President
Premier F&I Development LLC

Adam J. Barocio joined the U.S. Air Force in 1988 and was trained in linguistics. He served five years as a Russian linguist, most of that time spent in England. When he returned to the United States and received his honorable discharge, he began his career in the automotive industry. Barocio first worked as a service advisor in Virginia and later moved to Oklahoma City, where as a salesperson, he quickly achieved the status of top salesperson. After moving to Oklahoma, he was married to wife Jena in 1999.

Following his experience in the sales department, Barocio then moved into the position of finance manager and later to finance director. He then became an account executive for an income development company, where he was responsible for 16 stores. He became experienced in analyzing stores and then assisting them in achieving their maximum profit potential. Barocio later joined Premier Warranty, where he further cultivated his ability to con- duct training in large and small groups, research and implementing new products, and increasing efficiency, all while maximizing revenue. He became a partner in Premier Warranty Inc. in 2011. The company continues to grow and recruit the highest level of talented and experienced professionals ready to partner with dealerships in all areas of finance development.

Thomas Hackett

Thomas Hackett

National Sales and Training Director
Allstate Dealer Services

Thomas Hackett serves as the national sales and training director for Allstate Dealer Services. In this role, he is responsible for the independent agents, strategic partners, TPAs and Nissan Extended Services sales channels. He also oversees all external training roles and provides strategic direction to strengthen ADS’s ability to serve its business partners and customers.

Hackett joined ADS in 2001 and has held various sales leadership roles of increasing responsibility and scope. In 2008, he was promoted to national sales manager for ADS’s partnership with Nissan Extended Services North America where he led a national sales team. This team of 45 individuals was responsible for F&I product sales, training, and support to Nissan, Infiniti, and Mitsubishi dealers nationwide. During his tenure as national sales leader, Hackett’s leadership and sales focus created a partner- ship that has made the Nissan F&I program and product portfolio among the most profitable programs in the industry today. He has 24 years of experience in the automotive sales and F&I industry that includes not only his roles at ADS, but for the JM&A Group as well.

Hackett received his bachelor’s degree with dual majors in marketing and management from Northwood University in Midland, Mich., and is a member of the ADS’s leadership team and risk review and executive committees.

David Neuenschwander

David Neuenschwander

President
National Automotive Experts

David Neuenschwander is president at National Automotive Experts, a product administrator offering
a complete suite of products and F&I training throughout the United States. He has been with NAE since 2010.

Neuenschwander has over 20 years of automotive experience. Before joining the NAE team, he worked with Zurich for 13 years. Neuenschwander started out as a business client consultant, was promoted to account executive, and ended his tenure with Zurich as a regional sales manager. Prior to Zurich, Neuenschwander was part of a family-owned dealership located in central Missouri. Neuenschwander has a BSBA from the University of Central Missouri.

Chris Stout

Chris Stout

President
AutoSolutions 

Chris Stout founded AutoSolutions in Minneapolis 2003. At its inception, AutoSolutions had only one dealership as a customer. Today, the company has grown to service dealerships across 15 states with 12 finance specialists. As the president of AutoSolutions, Stout oversees day-today operations, fosters relationships with clients, and keeps the company in line with its vision: “To be recognized as a purpose-driven finance service company that is the most innovative and proactive!”

Previously, Stout worked for Zurich from 1997 to 2003, where he finished as the top agent in the country on two occasions. He graduated from the University of San Diego with a degree in business administration while playing Division I baseball for the Toreros. He enjoys volunteering and working with the Leukemia-Lymphoma Society, March of Dimes, Art for Shelter, the Make-A-Wish Foundation, and the St. Paul Winter Carnival.

Glen Tuscan

Glen Tuscan

President, Dealer Commitment Services Inc.
CEO, Triple Protection Auto Care

Glen Tuscan is a 36-year veteran of the automotive industry with 12 in retail and the past 23 as an independent general agent. A “People-Process-Product” culture incorporated into his agency right from the start has earned Tuscan and his agency, a “good to great” brand in the F&I development arena.

Embracing the “Team One Research – Package Option Menu Process” has awarded his dealers national recognition by industry trade publications and set a high watermark for performance. He is extremely proud to have developed some of the county’s top F&I performers.

Tony Wanderon

Tony Wanderon

President and CEO
National Auto Care and Family First Dealer Services

Tony Wanderon is the president and CEO of National Auto Care and Family First Dealer Services. He founded FFDS in 2011 and merged it with National Auto Care in 2013. Wanderon has more than 32-years in the industry as an agent, administrator, and executive for a Fortune 50 company, and has spearheaded or been involved in four public and private sale transactions of companies he has led.

Throughout his career, Wanderon has been an innovator and leader in the automotive F&I industry. As the president of a large, independent insurance agency and administrator, he established relationships with both major financial institutions and OEMs while pioneering several F&I products including GAP, Trade-In Protection, and the development of the first successfully integrated dealer-owned “Personal Lines Insurance Agency.”

Wanderon has a reputation as a visionary in the industry and is often called upon to speak at industry events, serve on advisory boards, and provide expert witness services, as well as providing regular insight for automotive F&I industry publications.

2019 Advisory Board

Randy Crisorio
President & CEO
United Development Systems
and Advisory Board Chair

Adam Barocio 
Premier Warranty

Thomas Hackett
Allstate Dealer Services

David Neuenschwander 
National Automotive Experts

Chris Stout
Auto Solutions

Glen Tuscan
TriPac

Tony Wanderon 
National Auto Care